Tradeblock FAQs

How does trading work?

How is authentication handled?

What are the trade fees?

I added cash to a trade, but haven’t been charged or I am expecting cash, but haven’t received it. Why is that?

How does the Tradeblock wallet work?

How long do I have to ship?

What happens to the other person if they fail to ship?

How should I ship multiple shoes?

How long does it take to receive my shoes after I confirm a trade?

How do I track my shoes and the shoes I’m receiving?

What’s your refund policy?

Buy and Sell FAQs

General Questions

General Questions

What is Tradeblock's buy and sell functionality?

How do I access the buy and sell features on Tradeblock?

Buying Sneakers

Buying Sneakers

How do I buy sneakers on Tradeblock?

What payment methods are accepted?

Are the sneakers authenticated?

Can I return or exchange a purchase?

How does bidding work on Tradeblock?

Selling Sneakers

Selling Sneakers

How do I sell sneakers on Tradeblock?

What fees are associated with selling on Tradeblock?

How do I get paid for my sales?

What happens if my sneakers are not sold?

Are there any restrictions on selling non-deadstock sneakers?

What happens if my shoes fail the authentication process?

How can I settle my negative Tradeblock wallet balance?

Security and Support

Security and Support

How does Tradeblock ensure the security of transactions?

Who can I contact for support?

Are there any guidelines for buying and selling on Tradeblock?

Wallet Activation

Wallet Activation

How do I activate my Tradeblock wallet?

Checkout Details

Checkout Details

What are the checkout details for buyers?

What are the checkout details for sellers?